Frequently Asked Questions
Find answers to the most common questions about Sell My Games.
We only accept North American (NTSC) region games, systems, and accessories.
We only accept original controllers made by the console manufacturer.
No, we do not buy digital games. We also cannot pay extra for systems that have downloaded games.
Yes—you can sell games without their cases. We apply deductions for disc-based games and for some cartridge games. For full details on how these deductions work, please see our Deductions page.
If it’s a standard Nintendo, Xbox, Sony, or Sega item, or an OEM controller, let us know via our Contact Us page—we’ll work to add it.
No worries—we test everything on arrival. Any defective items simply adjust your quoted total.
Quotes are valid for 7 days from your confirmation email. After that, prices may change—contact us if you need more time.
No problem—either split into separate orders per box or let us know and we’ll send extra labels.
Absolutely—email or contact us and we’ll arrange a local drop-off.
Packages typically take 3–5 business days to arrive at our warehouse.
We adjust prices per our Deductions policy. If deductions exceed 10%, we’ll email a revised offer; otherwise, we pay as processed.
Most customers receive payment within 2 business days once items are processed.
We offer Venmo, PayPal, CaveGamers store credit, or check by mail. Checks take ~10 days—choose Venmo, PayPal, or store credit for fastest payment.
No—we cover all payment fees.
We resell them via our online store, CaveGamers.